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Tweed Eco Cruises has three vessels available for private charters. Your group has exclusive use of the boat, qualified staff on board to cater to your needs, and you choose the time. Captain Bills Explorer is a modern catamaran and The Golden Swan is a mono hull vessel. Cruise the Tweed River with your exclusive charter boat just for your own group!
We are a second generation family owned and operated concern, is fully staffed by proud long-term Tweed and southern Gold Coast residents who are committed to promoting the region known as The Green Cauldron. Spruiking the NSW Northern Rivers' many assets is as easy as it is natural ... an area with a surf-laden coastline, nestled between international tourism drawcards Byron Bay and the Gold Coast and boasting 10 national parks on its western perimeter.
You’ll get directions to the departure location when you make a booking.
General Terms & Conditions In these conditions • The passenger acknowledges that during the cruise the vessel will be and remain under the absolute control of the Company and that the direction and control of the vessel and its crew is at all times the sole responsibility of the Master of the vessel. The Master of the vessel reserves the right to refuse entry of a passenger onto the vessel and to require a passenger to disembark the vessel in the Master’s sole discretion. The passenger acknowledges that the Master of the vessel has the sole and absolute discretion to vary the scheduled route or destination of the cruise if for any reason the Master of the vessel considers it necessary for the safety and welfare of the vessel, its passengers and crew. The Company reserves the right to: • Substitute any other vessel other than the one designated for the cruise (including a vessel not owned by the company) provided that the substituted vessel is of a similar type and includes similar facilities to the vessel named in the cruise; • To cancel or abandon the cruise either before or during the cruise, if the Company or Master of the vessel considers in their sole and absolute discretion that the cancellation is necessary for reasons of weather or in the interest of the safety and well-being of the vessel, its passengers and crew and the Company will not be liable for any loss or expense incurred by the Passenger caused by such substitution or cancellation. • To the extent permitted by law, the Company, its related entities, employees and agents shall not be liable for any claims, losses, damages, injuries, costs and expenses suffered, sustained or incurred (including but not limited to indirect or consequential) as a result of, or arising out of, or in any way connected with the cruise. The Passenger releases the Company for any claim whatsoever and howsoever incurred including but not limited to a claim for death bodily injury damage or loss of property during embarkation and/or disembarkation to or from the vessel and/or at all times whilst onboard the vessel itself, unless caused by wilful misconduct or reckless disregard of the Company. In the event of breach of any of these terms by the Company, or a failure in whole or in part to provide any service that the company contracted to provide (either expressly or by implication), the remedy for any such breach of any term shall be limited only to the contractual value of the performance of service or obligation that was not performed by the Company, or alternatively part value of the service where there was partial performance of the service or obligation by the Company. Any liability shall be assessed by the Company’s own value of the service and/or obligation or part thereof that is the subject of any claim. • Passengers must not bring any alcoholic beverages or illegal substances onto the vessel. • Boarding pass tickets are non-transferable and non-refundable and will not be replaced if lost, destroyed or damaged. • Special conditions apply to private charter & event bookings. Contact us for details. • Other Operators - Whilst all care is taken, no responsibility/liability whatsoever is borne or accepted by the Company for any other operator that is included, for any reason, as part of a package holiday, or conference or meeting within the Company’s Ship. The passenger agrees that any independent contractors with whom the Company so contracts provide their services subject to their usual terms and conditions. Frequently Asked Questions Dietary Requirements If you have any dietary requirements please advise our booking office at least one week prior to your cruise and we will try to accommodate your needs where possible. We cannot be held responsible for consumption/ cross contamination with regards to allergies or dietary requirements. Food allergies must be advised on booking. Vegetarian dish must be pre-booked at time of reservation. Dress Code Neat casual attire. We discourage stilettos for safety reasons. Infants Please advise office at time of booking for, pram space. Please note, that on occasion where the cruise may full, availability pram spaces may be limited. Group & Charter Terms • Group or charter bookings will be able to receive a full refund if cancelled within 6 days of booking. • A non-refundable deposit of 20% is required within 7 days of booking. • Final balance is due 60 days prior to the event, along with final numbers and additional services. • Any group bookings and charters will forfeit deposits paid and be non-refundable if cancelled any time after the final payment has been made.