Aquatiki AZ Party Hut Pontoon - Luxury Tiki Boat Experience on Lake Pleasant

Customer Cancellation or Customer Change Request: More than 30 days notice, full refund and no penalties assessed. With 10-30 days notice, we will give a refund minus a 10% processing fee. Less than 10 days notice from the date of reservation is non refundable however we will work with you to reschedule your reservation for another date, a $50 change fee will apply and you'll have 12 months to use your reservation. There is a lot of preparation required to ensure you have a great and safe day on the water, and boats are in high demand so this policy is to ensure we are not wasting time booking guests who aren't seriously committed. We hope you understand. Travel insurance may be purchased on your own, if you are concerned about a need to cancel on short notice. Owner/Weather Cancellation: In the event a cancellation is deemed appropriate by the owner, one of the following will apply: 1) If the cancellation occurs prior to the reservation, a full refund will be given to the customer, no fees apply. 2) If the cancellation occurs during the reservation, there will not be a refund. Reservations can end early due to weather, safety precaution and/or any concerns related to the customers. **WEATHER CONCERNS: You may adjust your date/time with no penalty 24 hours in advance of your reservation, but if you proceed with your reservation, you acknowledge the risk and understand it is the Captains choice to return early and a refund will not be given. Travel insurance may be purchased on your own, if you are concerned about a weather related refund. Late arrivals, or no shows: If you do not show up or are late for your reservation, no adjustments will be made and no refund will be given. It is your responsibility to plan for your arrival and owner gives clear instructions to support timely arrival.