Private Miami Bay Tour for 2, 4 or 6 people, Bottle of Champagne included.

1. Charters with Captain eligibility: 1.1. To charter a boat, the minimum age requirement is 18 years. 1.2. Right to refuse service: The company maintains the privilege to decline service to customers who do not adhere to the advice and directives provided by the captain overseeing their voyage. The company places utmost importance on safety, necessitating customers' diligent observance of company instructions from any team member or their selected captain. Adherence to instructions, as well as compliance with the established rules and regulations, constitutes valid grounds for terminating the rental agreement without the possibility of refunds. 1.3 Forms and documents presentation: The company is empowered to prevent a reservation from proceeding if customers or their invitees decline to complete the necessary forms and documentation mandated by the company. The company reserves the option to request verification of payment methods, identification documents, or any other requisite materials that the charterers or renters are obligated to furnish. 2. Cancellations, Refunds and Weather: You can cancel your reservation up to 48 hours before the starting time of your rental, in order to obtain a full refund. 2.1. Refunds: You can obtain a full refund if you canceled your reservation 48 hours before your rental. 2.2. Operator Cancellation: In the event of unforeseen circumstances leading to an operator cancellation, customers will receive a full refund or the option to reschedule. 2.3. No-shows: Customers who do not show up for their scheduled rental will be charged the full price. No refunds will be allowed for no-shows. 2.4. Weather Policy: Customers must show up for their reservation to be eligible for the policy, unless they have written consent from the company stating otherwise. Customers who do not show up will be marked as a no show and will not receive a refund, even if they opted for weather protection. 2.4.1. Weather Policy before Departure: * After waiting for 20 minutes after the starting time of the rental, if the weather does not permit the rental to proceed: * Customers with weather protection will receive a full refund, minus the weather protection amount. * Customers without weather protection will have two options: * a) Reschedule to another available time, or * b) Receive a refund minus 20% of the total amount or $40, whichever is higher, for operational expenses. 2.4.2. Cancellation Procedure after a Weather-Related Cancellation (without weather protection): * Customers must send an email to state their intentions to reschedule or receive a partial refund. * Refunds will be processed within 1 business day as stated above. * If the customer decides to reschedule, they will receive a gift card with the full amount that can be used in the future. * An email from the customer stating their intentions is necessary for this step. 2.4.3. Cancellation Procedure with Weather Protection: * Customers must send an email stating that the rental did not proceed due to weather. * They will receive a full refund, minus the weather protection amount. * The refund will be processed within 1 business day. 2.4.4. After Departure on the Boat: * There will be a 20-minute grace period (checked by a GPS tracker on the boat) to return to the marina. * All customers, regardless of weather protection, will have two options: * a) Opt for a 70% refund, or * b) Reschedule to another available time. * Captain Must get paid for 1 hour of service, if customer refuse to pay for this the rental amount will be forfeited in its totality. 2.5. Weather Protection: This protection shields you from the risk of your rental being hindered by adverse weather conditions, potentially preventing its commencement. This safeguard entitles you to a complete reimbursement, provided that the entire weather policy procedure is adhered to meticulously read section 7.4. Please note that possessing weather protection does not exempt you from attending the reservation despite weather challenges. It is imperative to comply with the prescribed protocol to be eligible for a full refund. Please be aware that the cost of the weather protection itself will not be encompassed in the refund. 2.6. No Assumptions: Do not assume your reservation is canceled due to current weather conditions unless you hear from the company regarding severe weather in writing. Failure to show up for your scheduled time without confirmation of cancellation may result in being marked as a no-show. 3. Lifejacket Policy for Children: 3.1. For the safety of young passengers, children aged 6 years or younger must wear a properly fitted and Coast Guard-approved lifejacket at all times while the boat is in motion. 3.2. It is the responsibility of the accompanying adult(s) to ensure that the child wears the lifejacket and follows this safety requirement throughout the duration of the boat rental. 3.3. Failure to comply with this regulation may result in a fine from law enforcement agencies. The Customer acknowledges that any fines or penalties incurred due to non-compliance with the lifejacket policy for children are solely the Customer's responsibility, and the Company shall not be held liable for any such fines. 4. Provision of Lifejackets: 4.1. The Company may provide a properly fitted and Coast Guard-approved lifejacket for a child if the Customer does not have one available. 4.2. The availability of lifejackets for children may be limited and subject to availability on a first-come, first-served basis. 4.3. The Company makes reasonable efforts to ensure the cleanliness and safety of the provided lifejackets. However, the Customer acknowledges that the Company cannot guarantee the absence of allergens, skin irritants, or any adverse reactions that may arise from the use or wear off these safety equipment. 4.4. It is the responsibility of the accompanying adult(s) to assess and determine if the provided lifejacket is suitable for the child's specific needs, including any potential allergies or sensitivities. 5. Lifejackets for Adults: 5.1. The Company ensures that lifejackets are readily available on each boat for every adult passenger onboard. 5.2. While it is not mandatory for adults to wear a lifejacket at all times, the Company encourages safety-conscious passengers to request and wear a lifejacket if they desire additional safety measures. 5.3. The Customer may request a lifejacket from the captain, and the captain will provide one accordingly, subject to availability on the boat. 6. Indemnity: 6.1. The Customer agrees to indemnify and hold harmless the Company, its owners, employees, agents, and affiliates from any claims, liabilities, costs, or expenses arising from the Customer's use of the rented boat or any breach of this Agreement. 7. Termination and Cancellation: 7.1. The Company reserves the right to terminate this Agreement and reclaim the boat if the Customer fails to comply with any of the terms and conditions stated herein. 7.2. The Customer may cancel their reservation subject to the Company's cancellation policy, which may include cancellation fees or loss of deposit. 8. Governing Law and Jurisdiction: 8.1. This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, United States. 8.2. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts located in Miami-Dade County, Florida. 9. Weapons-Free Policy: For the safety and comfort of all individuals present within our premises, the company strictly enforces a no guns or weapons policy. This policy extends to all employees, customers, visitors, and contractors. Under no circumstances are firearms, knives, explosives, or any other kind of weapon allowed on our premises. This policy is in line with our commitment to providing a secure environment and minimizing potential risks. We appreciate your cooperation in adhering to this policy and helping us maintain a safe and welcoming atmosphere for everyone.