Premium RIB Rides on Jurassic Coastline in England

• Operates between: April - October. • We are open:  8am - 8pm, pending weather and sea conditions. • All our trips are subject to weather and sea conditions and a minimum of 6 passengers. • Advanced booking is advised, particularly in high season, to avoid disappointment • Bookings can be made on an individual basis or a vessel can be exclusively chartered. • Payment is due at the time of booking. Due to the nature of the business when bookings are confirmed we immediately incur expenses and costs directly relating to your booking whilst we prepare for your arrival. For canceled trips a sliding scale of charges apply: - cancellation over 2 weeks of trip departure incurs a 20% booking fee. - cancellation within 2 weeks of trip departure incurs a 50% booking fee. - cancellation within 48 hours of trip departure incurs a 100% booking fee. • All bookings are transferable. Only in extenuating circumstances will bookings be considered for transfer and where at least a minimum of 48 hours notice of request is given via email. Please note an administrative fee may apply of up to 50%. • A minimum of six passengers is permitted for each trip, except at the absolute discretion of our company. Vessels that are not filled by the minimum number will be rescheduled. Passengers will be contacted to arrange an alternate date and/or time to travel. • We reserve the right to move your booking time or day due to operational needs or due to other company commitments. Sometimes governing boards involvement may result in changes becoming necessary. • We will use all reasonable endeavors to ensure that we operate. However, we reserve the right, in our absolute discretion, whether for safety reasons or otherwise, and with or without prior notice, to cancel any trip. In the event of such cancellation, we will fully refund any visitor whose ride is canceled, the cost of his or her prepaid ticket, but otherwise shall have no liability whatsoever, including liability for travel expenses or any other out of pocket expenses, in respect of the cancellation. • In the unlikely event that the vessel has to make an emergency return to Lyme Regis (or any other landing point along the route) we will not be liable for replacement tickets and/or refunds. • All prices are in pounds sterling, no VAT is added to any booking. • We reserve the right, where necessary to deviate from a vessel’s planned route. Please be aware, the weather and tides will on occasion dictate delays or alterations to the publicized route, where possible customers will be advised of any changes prior to sailing. • Due to the nature of the business sailing times cannot be guaranteed, however, every effort will be made to keep on schedule. • Speed restrictions apply at certain points along the trip, we work closely with Lyme Regis Harbour Master and the Maritime Coastal Agency 'MCA' to ensure we maintain high levels of customer comfort and safety. • All passengers should arrive at the pontoon steps at the end of the Harbour (Victoria Pier) no less than 10 minutes prior to the trip time to check in. This is to ensure that all passengers are prepared for the trip and are wearing life jackets and suitable clothing. • If you miss your scheduled departure time this will result in the cancellation of your booking and you will not be eligible for a later booking or refund. If you are not present upon check-in for your pre-booked departure time our boarding team will endeavor to contact you, please ensure you provide us with a mobile telephone number that your lead passenger will have with them on the booking day. • We will prioritize all customers against their booking times and are not responsible for factors out of our control, for example; late running commuter services, traffic or parking difficulties (this is not an exhaustive list). •  From time to time we reserve the right to change the vessel your party are booked on, this will not affect passenger numbers or experience/transfer times. • On occasion, we may act as a managing agent for larger group bookings where boats may be supplied by alternate companies. In this instance, you will be covered by their insurance, duty of care and terms and conditions. we will not be liable for third party bookings. • We are not responsible for factors that may lead to a passenger missing their trip, including; transport delays, weather conditions, parking issues and illness, and no refunds or reschedules will be given. • Passengers are responsible for checking that they arrive at the correct departure pier for their trip. No refunds or reschedules will be issued for missed trips. •  We will only refund the cost of any canceled booking if another trip has not been offered, which is at the discretion of of our company, and the cancellation has been made by LRR not the passenger • We will not be liable for any expense, loss of time, disappointment, inconvenience, or any other consequential loss suffered by the passenger in the event of a cancellation or postponement of a booking. • All children under the age of 16 must be accompanied by an adult, at all times whilst on the vessel and the pontoon. Children between the ages of 16 but under 18 are permitted as passengers subject to, if requested by our company and/or its employees and/or its agents, proof of age. We have a minimum age policy of 5 years, with an adult, if the sea state is flat calm. This age is then raised at Skipper’s discretion as the wind speed and wave size increases. Passengers are. • Bookings can only be made by persons aged 18 and over. An adult ticket is purchased for a passenger aged 12 and over. A child ticket is purchased for a passenger between 5 and 11 years of age. • All prices are subject to change without notification.