Gulf of Nicoya and Tortuga Island - Lunch Floating Boat Tour

- Weather Policy - Safety First: Charters operate at the Captain’s discretion. Tours may be rescheduled or canceled due to unsafe sea conditions or severe weather. - Options: In case of a captain-certified weather cancellation, you will receive a full refund or a flexible rescheduling option. - Monitoring: We monitor marine forecasts closely and will notify you 2 to 4 hours before departure if any tactical adjustments are needed. Note: Heavy tropical rain alone does not cancel a trip if sea conditions are safe and fish are biting. Food, Beverages & Special Dietary / Cultural Preferences - Standard Provisions: Charters include standard fresh snacks, seasonal fruit, water, sodas, and cold beverages as outlined in the tour description. - Specialized Diets & Cultural Requirements: Mathis Ocean Adventures does not prepare specialized meal plans or certified menus for strict religious, cultural, or lifestyle dietary restrictions (including Hindu dietary practices, Kosher, Halal, strict veganism, or severe food allergies). - Guest Responsibility: Passengers with specific dietary or cultural requirements are welcome to bring their own preferred food and drinks on board. Dissatisfaction regarding custom food options will not be grounds for refunds or discounts. Punctuality & No-Shows - Arrival: Please arrive 15 minutes prior to your scheduled departure time. - Late Arrivals: If you arrive late, your tour time may be shortened accordingly to respect the crew's schedule and ensure a safe, timely return to port. The charter rate remains the same. - No-Shows: Bookings are considered a no-show 30 minutes after the scheduled departure time if no communication is received. No-shows are non-refundable. Please call us immediately if you are running late. Safety & Capacity - Life Jackets: Coast Guard-approved life jackets are provided on board for all passengers. Their use is mandatory whenever directed by the Captain or crew. - Children: Children under 12 must be supervised by an adult at all times. - Water Activities: Swimming ability is highly recommended for all snorkeling and beach-dropping activities. - Capacity: To ensure comfort and safety on our 28ft Apex console, the maximum capacity is strictly limited to 6 passengers. Onboard Rules - Containers: No glass containers allowed on board for safety reasons. Plastic bottles, cans, or reusable cups only. - Alcohol: Beer and wine in moderation are welcome. No hard liquor is permitted on board. - Smoking: For the safety of the vessel and comfort of all guests, smoking (including e-cigarettes/vapes) is generally prohibited. Check with the captain for designated safe areas if needed. - Marine Life: We proudly practice sustainable tourism. Look but do not touch marine life, and we strictly enforce catch-and-release for all billfish (Sailfish/Marlin). Payment & Cancellation - Standard Cancellation: A 24-hour notice prior to departure is required for a full refund (outside of captain-certified weather cancellations). - Headcount: Final passenger count must be confirmed 24 hours before the trip. Communication - Captain Gerson maintains direct communication before and during your trip. WhatsApp is highly preferred for quick weather updates, location pins, and final coordination.