49-Passenger Sailing Charter Catamaran at Navy Pier Marina

Safety And Conduct - Strictly Non-Smoking: All vessels are 100% non-smoking and non-vaping. Use of cigarettes, cigars, pipes, e-cigarettes, any tobacco products, and marijuana products is strictly prohibited. Violations will result in the immediate termination of the charter and the assessment of the applicable Minimum Cleaning & Damage fee.  No refunds will be issued in these cases. - Illegal Substances & Weapons: Illegal drugs and weapons of any kind are strictly prohibited on board.  Violations will result in the immediate termination of the charter.  No refunds will be issued in these cases. - Passenger Behavior: The captain reserves the right to terminate any charter if a guest’s behavior is deemed unsafe, illegal, or excessively disruptive. No refunds will be issued in these cases. Alcohol And Provisions - Vessel-Specific Alcohol Policy: By adding the BYOB Amenity Fee option, Guests may bring and consume reasonable amounts of beer and wine. Hard liquor is prohibited for safety reasons. - Glass Policy: For the safety of our guests and the protection of the vessel, glass containers are prohibited on deck. Please use plastic or metal drinkware. - Vessel-Specific Food Rules: No outside food is permitted. Catering options are available for private charters. Late Arrivals: Your charter will begin and end at the scheduled time. If you arrive late, your time on the water will be reduced accordingly. No refunds or extensions are provided for late arrivals. Weather Policy We sail in rain or shine. Only the Captain has the authority to cancel a charter due to unsafe weather or lake conditions. Our operational procedures are as follows: Private Charters:  Our sailboat is a spacious and stable 49-passenger catamaran designed to serve as an excellent venue both on the water and at the pier. - The "Dockside" Clause: If the Captain determines it is unsafe to leave the dock, but safe to remain at the pier, the charter will proceed as a Dock Party. Guests have full access to the vessel's bar service, sound system, and lounge areas. - Service Rendered: Once the vessel is made available for boarding at the scheduled time (whether dockside or underway), the service is considered rendered. - No-Show Policy: If the Captain deems the vessel safe for a Dock Party and guests choose not to board, the booking is considered a No-Show. No refunds or rescheduling vouchers will be issued. - Extreme Weather: In the rare event the Captain determines it is unsafe for even a dockside party to occur, a rescheduling voucher will be provided. Standard Cancellation Policies For all cancellations initiated by the guest (not related to a Captain's weather call), the following cancellation fees apply: - 30+ days notice: Full refund, minus a 10% administrative fee. - 15–29 days notice: A 50% cancellation fee applies. - 14 days or less notice: A 100% cancellation fee applies; no refunds or reschedules will be granted. Liability And Cleaning Safety & Seasickness: For your safety and the comfort of all guests, if you are feeling unwell, please remain on the open-air deck where the fresh air and horizon views provide the best relief. Please do not go below into the cabin if you are feeling nauseous. Our crew is trained to assist you on deck. - Cleaning and Damage Minimums: A minimum $500 cleaning fee or $15 per person (whichever is greater) will be assessed for any damage to the vessel's interior/exterior, any excessive mess, or any "sickness" incidents occurring within the vessel’s interior cabin, the vessel bathrooms, the trampoline areas, or for vomiting on the crew or other guests. - Media Consent: By boarding any of our vessels, you grant Come Sailing, Inc. permission to use any photos or videos taken during the trip for promotional purposes. - Animals: No animals or pets are allowed on board any of our vessels at any time. - ​Booking Errors: We reserve the right to cancel reservations that are the result of incorrect pricing/availability due to malicious acts or software/website errors.