Luxury Lagoon 45FT 2019 in La Cruz de Huanacaxtle

Terms and Conditions General 1. We offer exclusive boat trips in Bahia de Banderas and surroundings areas. 2. We reserve the right to change routes as well as start and end locations when weather conditions, shallows, or other legitimate reasons so require. We will, as far as possible, inform passengers thereof in a timely manner. 3. By booking a trip or renting the boat you are accepting the terms and conditions of us. Boat Rental 1. The minimum rental for a cruise is four hours. 2. Boat rental from us always includes the crew 3. It is not allowed to sublet the boat to a third party. Waiting Periods and Delays 1. In case of a group booking the Captain will wait up to 15 minutes. After this time, the group will be considered as not shown up and you will not be entitled to a refund of the boat rental amount as stated in the invoice and ordered catering if applicable. 2. If the group arrives late the Captain will determine whether to cancel or to sail. Waiting time is always sailing time. Waiting time cannot be added at the end of the trip. Execution of the Contract 1. Valid reasons for the annulment of the contract are weather conditions, hindering, or making the cruise impossible. The Captain determines in the first instance whether such conditions apply. 2. In case of misconduct, whether or not caused by alcohol consumption, the Captain has the right to pause or immediately terminate the trip. Persons who are already under the influence of alcohol/drugs at the start of the tour will be denied access to the boat. The customer’s payment obligation remains existent. 3. Alcohol under the age of 18 is prohibited. We reserve the right to request a photo ID. 4. Passengers must follow all instructions of us or its employees promptly and without delay. Access to vessels and jetties may be denied without a reason being provided, should this be deemed necessary by us, for example in relation to capacity, safety, public order, or the imminent threat of damage or nuisance. Liability 1. We are not liable for any damage to and/or loss of the passenger’s property. The passenger takes all their property on board entirely at their own risk. 2. We are not liable for damages to individuals or passengers’ goods, caused by entering or boarding a jetty or boat. The passenger enters these areas entirely at their own risk. Article 6 – Liability passenger 1 The passenger is liable for damages caused by the passenger to the property/goods used by us or third parties. 2. All activities organized by us take place entirely at the passengers’ own risk. General Liability 1. We are not liable for personal injury or damage of any nature, regardless of its cause, prior, during, or as a result of the trip. The exception to this is damage caused by a deliberate act or the gross negligence of us. The statutory damages are limited to the price of the boat rental of the trip in question. 2. Children fall under the responsibility of the parent(s). On request, a life jacket can be provided. 3. Should we not be able to comply with their obligations due to force majeure, there is no entitlement to restitution or compensation. Payment and Cancellation 1. In the case of a accept a booking: in agreement on our offer, we will first send you a written confirmation of the booking. The booking shall be paid prior to the trip. 2. The client may cancel the order in writing only. 3. In the case of a booking more than 15 days prior to the trip: when you cancel within 7 days prior to the day of the cruise, 50% of the total cost is due. If you want to cancel within 3 days before the day of the cruise, the full price is due. 4. In the case of a booking within 15 days of the trip: when you cancel within 3 days prior to the day of the cruise, 50% of the total cost is due. If you want to cancel within 1 day before the day of the cruise, the full price is due. Final Provisions 1. Passengers shall be deemed to follow the instructions of the crew on quay, jetty, and boat. 2 The passenger is expected to take care of the environment and not to dispose of waste in the water. All personal consumptions and the associated waste should be taken off the boat after the end of the trip. 3. Obvious errors and mistakes in the information provided, and/or published by us will not bind us. Complaints 1. If the participant finds a shortcoming in the implementation of the agreement, we shall be notified as soon as possible, so that we can find an appropriate solution. If the shortcoming is not resolved within a reasonable period of time and affects the quality of the arrangement or activity, this should be reported as soon as possible to us. 2. If the complaint is not satisfactorily dealt with on the spot, it can be submitted within 14 days from the end of the arrangement or activity in writing to us. A clearly specified account of what the complaints are should be presented.