36ft Avanti Center Console | The Bahamas

Return and Refund Policy 1. Overview we take pride in delivering exceptional yacht charter and management experiences. Our goal is to ensure that every client receives outstanding service and enjoys a seamless experience from booking to boarding. Because our services are highly customized and involve significant advance preparation, our return and refund policies differ depending on the type of service purchased. 2. Yacht Charter Bookings Once a charter booking is confirmed and payment has been received, the following refund terms apply: - More than 30 days before charter date: 80% refund of the total charter fee. - 15 to 30 days before charter date: 50% refund of the total charter fee. - Less than 15 days before charter date: No refund available. Note: Refunds exclude any processing fees, bank charges, or third-party booking fees. If weather conditions or technical issues prevent the charter from taking place, we will make every effort to reschedule the trip or offer a credit valid for 12 months from the original date. 3. Cancellations by us In the rare event we must cancel a charter (e.g., due to mechanical issues, safety concerns, or vessel unavailability), clients will be offered one of the following options: - Full refund of all payments made, or - Credit towards a future charter of equal value within 12 months. We are not responsible for additional costs incurred by clients, such as travel expenses or accommodation.