The crew at GetMyBoat wants everyone’s experience on the site and on the water to be as enjoyable and profitable as possible. We do our best to make the process for both owner and renter an amazing one, but, in the end, it comes down to the experience shared between the two of you. When you make your renters feel loved, if you give them a personal, meaningful experience when they take your boat out for the day, they may choose to rent your boat again, or tell a few friends about it. They may leave you a glowing review, which will encourage others to rent your boat in the future. Everyone loves personalized experiences, so here are a few tips that will help give that extra touch to your renters.
It may seem easier to put off an email reply or phone call for later rather than answering it right away. When you reply to a potential renter soon after their inquiry, it shows how excited you are to share your watercraft. The sooner you respond to a renter, the more likely they are to rent from you. Additionally, should they have any questions or concerns while out on your boat, being both available and responsive will make your renter’s experience that much better.
Set up advanced scheduling and pricing.
Do you have discounted first-of-the-month pricing? Are weekend and holiday rates higher due to the increase in demand? Setting up advanced pricing and scheduling allows your renters to quickly determine when and for how long they can take your boat out. It allows efficient and transparent communication between both parties, and gets your boat rented sooner and more often. Alternatively, if you have dates you cannot rent your boat out (say you take it out all Sunday, every Sunday), make sure to block those days to save everyone time!
Take advantage of our free professional photography and video services.
Boats that have multiple, high-quality images are rented more often than those with pixelated, unflattering photographs.
Share your boat with friends and family on social media.
You have the opportunity to share your listing with everyone in your social network, from Facebook and Twitter to LinkedIn and Google+. All it takes is a click or two, and you have expanded your audience tenfold. Ask them to share it with their friends. The more your link is shared, the more views it will receive and the higher the likelihood that it will be rented.
Stand out as a boat owner. Do something that gets your renters to recommend you to their friends. Is a family taking the boat out for a few days? Leave films likes Finding Nemo and The Little Mermaid for the kids to watch at night. If you are chartering your boat, dress up as a pirate. Send your renters off with a farewell wave and be at the dock when they return, welcoming them back to land. When your renters feel appreciated, they will share their experience with their friends.
While being responsive, setting up detailed pricing and availability, having the highest quality photography and videos, leaving reviews, and sharing your listing with your social networks may not guarantee a customer for life or an influx of new renters, it certainly helps. The renter will certainly appreciate your thoughtfulness and excitement, and you may experience an increase in rentals. That means more money for you, and more time on the water for your boat. So go ahead, make waves with your renters.