Aluguel de Barcos em Estados Unidos

Avaliações de Estados Unidos

1. CD

   Christina

   Embarcação balinesa de luxo de 45 pés para grupos VIP | Chef Open Bar Grill Lobster Steak

   Sergio and the entire crew were extremely professional, kind, attentive, and truly outstanding. The food was delicious, the drinks were well made, and the chef even prepared a special meal for the kids on board, which was very much appreciated. The catamaran itself was exactly as advertised clean, spacious, and exactly as shown in the photos. Tanya, the booking representative, surprised us with a cake, birthday decorations, and a birthday sign, which was a thoughtful and appreciated touch. Overall, the onboard experience felt very luxurious. That said, I do wish it had been communicated to us prior to departure that we would not be able to go to Playa Norte due to the weather. We were unaware this stop would not be possible, and had we known in advance, I would have preferred to reschedule. The water was extremely choppy, and unfortunately every person on board became sick. I have chartered boats many times, and this was by far the worst conditions we have ever been in. When I later shared this feedback with Tanya, I felt the response was dismissive rather than receptive. I was told that I should simply be appreciative of the birthday surprise, rather than having my concerns acknowledged. I was also told that the crew would now “be in trouble with the boat owner” because of my feedback, which felt inappropriate and unfair. This was especially concerning given that my message repeatedly emphasized how exceptional the crew was and that they did nothing wrong. They provided outstanding service under challenging conditions. I am still rating this experience five stars because the crew truly deserves full recognition for their professionalism and care. With clearer communication ahead of time and a more constructive approach to feedback, this experience could have been flawless.

2. 

   Kimberly

   Aluguel de iate de luxo privado de 58 pés em Cancún

   This experience was by far the highlight of the trip. Four couples traveling for a 50th birthday celebration and Alex and his team did not disappoint. The communication was on point from the very first inquiry. When we arrived, everything was ready for us, decorations, drinks we requested and most importantly, impeccable service. Our captain was laid back and chilled. The stewards attended to everyone’s needs without hesitation. And the chef slayed in the kitchen. The food, OMG, was AWESOME! I highly recommend Alex and his crew for your yacht experience. You will not be disappointed!!

3. BB

   Briana

   41' Silverton Flybridge: $100 de desconto ou hora grátis de segunda a quinta-feira!

   Ozzie made sure our outing was a success! He had multiple captains as options for us and very clearly communicated where we needed to be and when. The boat ride was fantastic. The first mate helped take photos of us and largely let us be. Would definitely take a boat tour with Ozzie and his crew again!

4. SC

   Sekyu

   Aluguel de iate de luxo privado de 58 pés em Cancún

   My family of 11 rented the boat for 8 hours. We had a great time! The boat was well maintained and the staff were very kind and helpful. I definitely recommend Alex's team to anyone looking to rent a boat in Cancun.

5. NF

   Nick

   Embarcação balinesa de luxo de 45 pés para grupos VIP | Chef Open Bar Grill Lobster Steak

   Tanya was an excellent host. Her communication is second to none. She thoroughly answered all questions and quickly helped to address any concerns to put our minds at ease. The boat was absolutely incredible, and the level of professionalism and service from the crew was literally perfect. The food and drinks were delicious and plentiful. They customized our trip itinerary to our desires within the confines of what the conditions would safely allow. I would absolutely recommend Tanya ("Captain") to anyone looking for a memorable day. There may be some slightly cheaper options, but you absolutely get what you pay for. This was the one of the most special days of our lives! Thank you!!!

6. JY

   Justin

   Aluguel de iate de luxo privado de 58 pés em Cancún

   Had a good experience, boat is a older than the photos show, but well maintained. The crew was great and very attentive. Communication was difficult and responses we sporadic at times in the end it all worked out, but could have had been better. The proposed option of having a restaurant boat come to our docked boat to bring lunch didnt come to fruition so it required us to depart the anchored spot where we were swimming and lounging and go dock at a restaurant which took us an hour and a half that we didnt expect or schedule to lose from our trip.