Experience the Thrills of Yamaha AR190 Boat Rental at Lake Lewisville

Weather Cancellation: Our company prioritizes the safety and comfort of our customers. In case of adverse weather conditions that could pose a risk to the trip, we may need to cancel or reschedule bookings. While we try to provide advance notice, sudden changes in weather might lead to last-minute cancellations for the safety of all passengers. Late or No-show Bookings: We understand that unforeseen circumstances can occur, but please try to arrive on time for your booking. If you are running late, kindly inform us as soon as possible. However, in the event of a no-show without prior notice, we may not be able to refund or reschedule the booking. Safety Considerations: Your safety is our topmost priority. We strictly adhere to safety guidelines and regulations set by maritime authorities. All passengers must follow the crew's instructions and use safety equipment as required. Failure to comply may lead to cancellation or exclusion from the trip. Boat Rules: To ensure a pleasant experience for everyone on board, we have specific rules in place. These rules cover matters like smoking restrictions, alcohol consumption, and any other guidelines that contribute to a safe and enjoyable journey. Health and Medical Concerns: If you have any medical conditions or concerns that could affect your participation in the trip, please inform us during the booking process. This information will help us take necessary precautions and ensure your well-being during the excursion. Age and Weight Restrictions: Depending on the type of trip and boat, there might be age and weight restrictions in place. These limitations are essential for the safety of all passengers and the proper functioning of the vessel. Refund and Cancellation Policy: We strive to be fair and transparent in our refund and cancellation procedures. In case of cancellations made by customers within a certain time frame, a partial or full refund may be provided. However, refunds may not be possible for cancellations made too close to the departure time. Group Bookings and Private Charters: We offer group booking discounts and private charter options. If you're interested in such arrangements, please contact our booking team for availability and special pricing. By following these policies and guidelines, we aim to create a safe, enjoyable, and memorable experience for all our customers. Should you have any questions or concerns about the policies or specific bookings, please don't hesitate to reach out to our customer support team for assistance